Shop Metivier FAQ

Do works purchased on the website come framed?

 

Only works that are framed in the image on the online store will be shipped framed. 

 

Typically, the gallery only sells works on paper and photographs framed and the cost of framing is included in the price. If you have specific questions about the style of frame used, please contact the gallery and a member of staff would be happy to provide additional information and images.

 

Paintings or canvases are typically sold unframed, with custom framing available at an additional cost. If you would like to arrange custom framing, please contact the gallery by email, info@metiviergallery.com, or phone, +1 (416) 205-9000, to discuss further and to receive a quote.

 

 

I purchased a work through your online shop, does it come with a certificate of authenticity?

 

All works purchased through the gallery are signed by the artist and come with a gallery label affixed to the back of the work for provenance. 

 

If you require a certificate for insurance purposes or have specific questions regarding a work, please contact the gallery for assistance.

 

 

What methods of payment are accepted?

 

Our online shop accepts payment by all major credit cards including Visa, Mastercard and Amex. Your payment is made through Stripe, a secure platform used world-wide. 

 

 

What currency is used for purchasing works?

 

All artworks and publications are sold in Canadian Dollars. Any payments made from other currencies will be converted to Canadian dollars at the time of transaction. 

 

 

Can I return an artwork once purchased?

 

The gallery does not extend refunds or accept returns once works or publications have been paid for through the store. All sales are final.

 

 

If I purchase a publication, what are the shipping costs and transit times?

 

Shipping costs and transit time for publications depend on delivery location. At the time of checkout, you will be provided with a list of options.  Please select your preferred shipping method. If you would like a publication shipped internationally, please contact the gallery by email, info@metiviergallery.com, or phone, +1 (416) 205-9000.

 

 

If I purchase an artwork, what are the shipping costs and transit times?

 

Shipping costs and transit times vary by delivery location.  When you are checking out, you will be prompted to "Arrange with gallery."  A gallery representative will then propose a timeline and shipping cost via email.

 

Pick up is available for all artworks during gallery hours. The gallery offers complimentary delivery for artworks in the Greater Toronto Area (GTA). 

 

For shipping to other parts of Canada or internationally, all shipping expenses including but not limited to crating and applicable duties will be the sole responsibility of the purchaser.

  

 

Damage in Transit & Shipping Insurance

 

Works are insured by Nicholas Metivier Gallery until arrival at their destination, door-to-door, or once the artwork is released to the client at pick up. 

 

 

Taxation and Duties

 

Taxes will be added to purchases on the website if applicable. Duties vary depending on delivery location. The purchaser is responsible for payment of any duties for the work.

 

 

Still have a question? Call +1  (416) 205-9000 or email us at info@metiviergallery.com.